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Consultants help businesses prioritize and process information so they can start getting things in order. If you don’t know what you need or what you are doing, you probably need a consultant. Choosing Between Subject Matter Expert and Consultant: Real World Scenarios It’s all about picking the right one for the situation. Subject experts are usually brought in during later stages of ideation, development or problem-solving. In general, a business is more likely to use consultants on a regular basis. Subject Matter Expert vs Consultant: Who would use a SME or Consultants?Ĭonsultants and SMEs have valuable roles and can be used by any kind of company. Consultants are valued for their ability to put information in context and develop a strategy to implement knowledge in a practical way. Subject matter experts are primarily valued for their knowledge and the ability to convey this information to others clearly. An easy way to tell them apart is to look for theory versus practice. Consultant: What’s the Difference?Įven though SMEs and consultants have a similar role in the business world, they are distinctly different. It never hurts to talk to previous clients and dig into the background of potential consultants before hiring them. Setting clear limitations, expectations and organization on the collaboration is a basic best practice for getting real value out of it. Every employer, project and person is different. The key to using consultants, or being a consultant, is communication. Consultants often become the joint that everything else hinges on as they work with all the key players in the project. This helps them provide objective and thoughtful insight to help identify problems, solutions and opportunities.

The Benefits of ConsultantĮven though they are being paid by their client, consultants often adopt a semi-distant position as a third-party during the early phases of the collaboration. As a general rule, the term “consultant” describes anyone who provides advice to companies regarding practical application and operations. There are limitless roles and opportunities for consultants in the business world, whether it’s management, staffing or maintenance.
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What is a Consultant?Ĭonsultants are professional service-providers who cater to specific types of clients. There’s no “right way” to use a subject matter expert as long as you are leveraging the depth and scope of their knowledge to add value. That doesn’t mean businesses shouldn’t seek out and establish relations with qualified people, but it’s hard to predict what kind of SME you’ll need until the moment arrives.
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How to Use a Subject Matter ExpertĬompanies use subject matter experts in the same way they use lawyers: when they need them. They can also leverage their knowledge and experience to guide specific decisions, whether it’s engineering a new product or implementing new workplace policies. Since SMEs are focused on maintaining a broad and cutting-edge mastery of their field, they can help educate others and help them understand the dynamics of the process at hand. That’s okay though because it’s almost always more efficient to simply bring experts on board when you need them. Even large companies can’t afford to maintain specialized employees for every possible subject area, which means small companies can’t even come close. Subject matter experts provide value to businesses by offering them advanced insight, knowledge and perspective.
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Ultimately, the value provided by a subject expert depends on the full breadth of their personal experiences as well as communications and other skills. Typically this is done on temporary contract or through retainer services, since these individuals often serve many different companies through their career. Even though their area of expertise is relatively narrow compared to general consultants, there is still a lot of variability among SMEs.īusinesses consult with SMEs when they require specific insight on a project. They can specialize in any kind of academic discipline, profession or practice. Subject matter experts (SMEs) are people who have a significant amount of knowledge or experience regarding a specific subject.
